Stay Informed to keep your travellers safe - Secura Traveller website and operations centre

Grappling with the thorny issue of safety in South Africa, we'd like to remind you of the crucial role that SECURA Traveller can play in mitigating risks and ensuring a secure experience for all.

Now with its own website for direct purchases and a fully functioning operations centre, SECURA Traveller serves the entire tourism industry as a real-time repository for vital information, emergency contacts, and a range of services designed to assist in any situation that may arise.

The operations centre has been meticulously designed as the focal point for reporting and managing all tourism-related incidents, either with immediate response through the app or via the 24-hour national tourism safety hotline +27 (0) 83 318 2475.

The importance of embedding a culture of safety within the tourism industry cannot be overstated. Utilising resources like SECURA Traveller is not just about compliance; it's about actively contributing to a safer, more secure tourism environment.

If you haven't already, we urge you to integrate this valuable tool into your daily operations and guest interactions. Your commitment to safety today lays the foundation for a more prosperous and reputable tourism industry for all of us tomorrow.

To integrate you can: 

Promote SECURA Traveller to your guests

• You can embed it into your itineraries/tickets or offer the app to them for direct purchase. PS: vouchers can now also be brought in-app. 

Subscribe your frontline staff to SECURA Traveller

• One-year subscriptions are available now and will provide peace of mind for your frontline staff (drivers, guides, etc.)  

Report all tourism-related incidents

• Report incidents via the Hotline, SATSA, or through the Tourism Safety Network WhatsApp group (link here). 
• Reporting allows us to build case history. This will contribute to lobbying efforts and more accurate identification of hotspots.