Skift Report: Multi-Day Tour Operators 2021: Reshaping Supply Chains and Distribution

Perhaps no sector has been as badly hit by the pandemic as tour operators, given their intrinsic connection to cross-border travel as well as human interaction. Based on research by Skift and discussions with over a dozen executives, an industry on the precipice of major changes is seen. 

This report published by Skift focuses on the global multi-day tour operator sector with a heavy emphasis on itinerary-based guided tours. The report also briefly touches upon packaged tour sales. Multi-day tours are one of the last truly offline spaces of the travel industry. But that isolation cannot last. This report covers the structure of this complex and fragmented industry. According to the report, an ecommerce revolution occurring in the next five years will reshape the way the industry supplies and distributes its products. 

Skift also discusses the impact of COVID-19 on the industry and how the types of tours offered, and the operators themselves, evolving as a result.

Click here to view the report.