Registration for KZN EDTEA Tour Operator Incubator is open


We are excited to invite Tour Operators in KwaZulu-Natal to participate in a unique development project aimed at creating an environment that facilitates the transfer of appropriate, relevant, and tailored industry skills and knowledge.

Register today to join this unique, fully subsidized, 8-month project to create a thriving tourism industry, empower your business, and contribute to the sustainable growth of your beautiful region.



The project, a collaboration between the KwaZulu-Natal Department of Economic Development, Tourism and Environmental Affairs and SATSA aims to empower emerging tour operators to participate meaningfully, maintain and create sustainable jobs, and contribute to the growth of the tourism industry in KwaZulu-Natal and South Africa.

The primary goal of this project is to provide you with the necessary tools and support to enhance your skills and knowledge, ultimately promoting inclusivity and increasing access to opportunities. Through this program, we aim to equip businesses with the expertise needed to navigate the complexities of the tourism industry and seize growth opportunities.

The project will cover various aspects of the tourism business, including statutory requirements, tourism channels and services, commission, pricing, costing, contract and supplier management, insurance, finance, customer service, and quality assurance. Moreover, you will gain insights into marketing and networking, sales tracking, impact monitoring, advanced presentation skills, trade requirements, and more. Our mentorship program will provide you with medium-intensity 8-hour coaching and mentorship interactions, conducted virtually for your convenience.

Throughout the program, we will focus on personal development, goal setting, overcoming obstacles and boundaries, and scaling and developing your business with support. You will also learn about the power of partnerships, linkages, networking, and trade integration, as well as cooperative marketing, business information gathering, segmentation, and finding access to finance. Practical application in the workplace will be emphasized to ensure that the acquired knowledge can be effectively implemented.

To enhance your learning experience, we are pleased to offer job shadowing opportunities for a total of four days. These opportunities will allow you to observe and learn from reputable tourism companies, gaining valuable insights into operations and best practices.

We encourage you to take advantage of this unique opportunity to enhance your skills and knowledge in the tourism industry. By registering for this development project, you will be joining a community of ambitious operators striving for excellence and growth in KwaZulu-Natal and South Africa.

We have limited spaces available, so we encourage you to register at your earliest convenience.



KZN EDTEA is subsidising the full cost of this exciting project, meaning it is free of charge for those that are selected. This includes all project activities such as travel, accommodation, etc. 


Activities & Timeline

1) Closing of Registration, 24-May-23

2) Virtual One-Day Workshops, 6 to 9 Jun-23

3) Selection of 30 Operators to move forward in the project, 19-Jun-23

4) Funding handbook developed, 23-Jun-23

5) Needs Analysis, 27 to 30 Jun-23

6) Needs-based Mentorship Agreement, 7-Jul-23

7) Four-Day In-Person Training Workshop (Durban) , 27 to 30 Jun-23

8) Mentorship Programme (8 sessions each over 4 months), Jul to Oct-23

9) Four-Day Job Shadowing (Durban), 25 to 28 Jul-23

10) Participant Profiles marketed to SATSA Members, Jun-23 Onwards

11) SATSA Chapter Meeting Attendance, Quarterly - Ongoing

12) SATSA Growth Membership, Jan to Dec-24


Please note that dates might change without prior notice. 



Should have any questions, please contact us as follows: 


Sharon Gengan-Murray 

Project Coordinator 

076 764 7481 

Please visit the Project Website by clicking here