Ample Assistance is an independent, inbound tour operator,  based in Hout Bay Cape Town, South Africa since 1997.  AAA Travel is well-known for providing a unique service, personal attention, and creative travel ideas to their clients.

We are looking for a skilled and highly motivated Travel Specialist to join our dynamic groups travel team.  The person will play a pivotal role in costing and presenting AAA Travel products to our clients.  The responsibilities include designing cost-effective travel itineraries and providing personalized attention and ensuring accurate and efficient processing of tailor-made requests.  The role involves working under pressure while maintaining a high level of care in crafting the clients ‘ultimate holiday experience.

Key Duties and Responsibilities include:

Designing routing for client programs, ensuring the use of area knowledge and preferred suppliers.

Providing personalized attention to clients’ travel documents; offering advice on events of special interest.

Utilizing Microsoft Excel for calculating purposes as well as systems like Tourplan Groups to manage your tours on a daily basis.

Exporting quotes into a Word document for final delivery to agents/clients (utilizing platforms like WETU for colourful quotations).

Making client-requested amendments and recording reasons for unconverted quotes.

Monitoring and maintaining set % margin and cost control throughout the process.

Experience:

Expert knowledge of Southern Africa, its cultures, tourist attractions and accommodations with well-travelled experience.

Proficiency in booking, pricing, and online systems - Tour Plan, Wetu.

Understanding of contracts, commissions and Tour Plan.

Expertise in Microsoft Office Suite, especially Outlook, Word and Excel.

Good command of the English language.

Dutch would be beneficial

Qualifications:

Bachelor’s degree or similar qualification.

Grade 12 Maths (not Maths Literacy).

Minimum of 3 to 5 plus years’ experience in a similar position within a Tour Operator environment.

Excellent communication and negotiating skills.

Salary – Market related and dependent on experience.

If you are passionate about travel, possess the required skills and want to be part of a dynamic team, please forward your CV together with your matric certificate to finance9@aaatravel.co.za