African Safari Expert - FITs & B2C experience.

Northern Suburbs, CPT – Hybrid/ Remote (Will consider candidates outside of CPT)

Working on weekends and public holidays (roster basis)

Salary – Highly Negotiable on exp. + Monthly Commission + Benefits

The ideal candidate will have a proven track record of achieving monthly targets and conversion rates, achieving high service levels, and acquiring and maintaining client and supplier relationships.

A positive, can-do attitude. Will consider candidates outside of CPT.

Requirements:

•             Tertiary qualification in Travel and Tourism
•             FITs & B2C Safari Sales experience (Direct Safari package sales to the consumer/clients) - Essential 
(More inbound than outbound experience would be preferred)
•             Tour plan, Travelyst, CRM, Google workspace
•             Strong knowledge of African destinations, logistics and properties –
Experience in Southern and Eastern Africa Safari and a bit of Indian Ocean Islands.
•             5+ years’ experience in the tourism industry specifically selling African safaris.
•             5+ experience in a sales environment dealing with direct consumers.

Skills, Knowledge & Attributes:

•             Excellent written and verbal communication skills.
•             Superior interpersonal and organisation skills
•             Ability to meet deadlines, accept challenges and work under pressure.
•             Driven sales and customer service skills
•             Capable of self-management & self-actualization
•             Highly flexible with ability to work in a fast-paced and dynamic environment.
•             Diligent, high degree of perseverance and attention to detail

Responsibilities:

•             Manage the entire client interaction from enquiry to post travel.
•             Sharing your first-hand knowledge of African destinations with potential clients
•             Preparing exceptional quotations and itineraries matching clients’ expectations and budget
•             Managing the entire booking process with a high level of attention to detail
•             Invoicing and collecting client payments.
•             Ensuring all travel documents are accurate and of the highest standard.
•             Providing top-level customer support at all stages - before, during and after travel
•             Meeting all monthly sales targets
•             Going the extra mile to ensure exceptional customer service and a wow factor to all our clients.
•             Manage all internal systems and procedures efficiently and effectively.

Please email your CV & Qualification to natalie@careerdynamics.co.za

Connect to our LinkedIn page