TRAINING PROGRAMMES

Southern Africa Tourism Services Association (SATSA) is offering Introductory Training for Tour Operators, in response to the demand of the market.  THIS COURSE IS OPEN TO ANYONE, NOT JUST SATSA MEMBERS.

Duration of course: 5 consecutive days (week days)

Cost of course: R4 990-00 excl VAT – includes venue at SATSA National Office (Training in other Provinces available please contact Lin for further information), tea/coffee and a light lunch each day plus a SATSA Certificate.

Some of the topics covered during the five days:

  • Requirements of becoming a tour operator
  • Various means of transport
  • Tour components
  • Terms and conditions
  • Optional extras
  • Classifying tourists
  • Itineraries


  • In occurance of death
  • Commissions
  • Tour costing
  • Insurance
  • Good client/customer service
  • Marketing, Networking and suppliers

Download the Brochure

Download the PDF here

For more information:
Contact Lin Smith 011 886 9996 or lins@satsa.co.za