Categories of SATSA membership

A SATSA member should fall into one of the categories and one subcategory mentioned below. If a member wants to be listed in more than one category or sub-category on the SATSA website, an additional fee of R250 per listing is levied.

Transport
(Members owning their own means of transport)

• Airline: An air carrier that has scheduled flights.
• Air Charter: An air carrier that can tailor their flights to meet requirements.
• Camper Hire: A business that hires out campers to meet requirements.
• Rail: A tourism business that operates on rail.
• Transfer Company: A business that transfers fare paying passengers between destinations on public roads.
• Vehicle Hire: A business that hires out vehicles to meet requirements.
• Water Charter: A business that can tailor their boat trips to meet requirements.
• Other: Any other business owning transport

Tour Operator / Destination Management Company
(Members who organise tours and/or logistics – often for a specific destination)

• Operator with transport: A business (owning its own vehicles) arranging tour itineraries and accommodation.
• Operator without transport: A business that arranges and runs tours, but hires in vehicles when necessary from a reputable company.

Accommodation
(Members providing accommodation)

• Backpacker Hostel: A communal facility (often dormitories), usually self-catering.
• Bed and Breakfast: Accommodation in a private home with a live-in family.
• Camping: Space to erect own accommodation, communal ablution facilities.
• Caravan Park: Space to erect own accommodation, communal ablution facilities.
• Country House: A house in natural surroundings, usually offering dinner, bed and breakfast.
• Farmstay: Accommodation on a farm with the family. Guests can partake in farm activities.
• Game Farm: A facility where the fenced area is less than 10 000ha and game is not free-ranging and often not endemic. Certain species are often housed in smaller encampments.
• Hunting is normally carried out on these properties in conjunction with eco-tourism.
• Game Lodge / Game Reserve: A facility where all activities advertised occur on the actual premises or negotiated traversing area. Game must appear in their natural state, must be endemic to the area and must be free ranging in an area of no smaller than 10 000ha.
• Game Resort: A family orientated establishment situated in a game environment. Other extra mural activities are possible.
• Golf Resort: Accommodation on a golf course, often with other extra-mural activities available.
• Guest House: Often owner-managed (not live-in), with public areas for exclusive use by guests.
• Homestay: Accommodation with a family in their house.
• Hotel Group: A holding company that owns / manages a number of hotels.
• Hotel: An establishment that provides accommodation, and generally makes food/beverage services available to its guests.
• Lodge: Accommodation usually in natural surroundings, usually all meals available.
• Resort: Accommodation usually incorporating some extra-mural activities.
• Safari Lodge: Game viewing activities not conducted on the property. It may be necessary for the visitor to leave the premises and go “on safari” into a neighbouring reserve/farm/national park etc. Such properties may therefore be very small in extent.
• Self Catering: Accommodation where equipment and facilities are provided for the guests to cater for themselves.
• Other: Any other type of accommodation not defined above.

Broker
(Members that subcontract business for reward)

• Tour Broker: Acts as a co-ordinator between the client and the service provider by arranging tour itineraries, accommodation, etc.
• Medical Tour Broker: A tour broker specialising in medical tours.
• Booking Office: An office that books activities or accommodation.
• Adventure Broker: A broker catering specifically for adventure tourism.
• Vehicle Broker: Acts as a co-ordinator between vehicle hiring companies & clients

Adventure Tourism
(Members owning their venue / equipment)

• Adventure Operator: A business owning equipment/venue specific to adventure tourism.
• Team Building Operator: A business owning equipment/venue and focusing on Team-Building

Tourism Services
(Members providing a service to tourism product owners)

• Associations: An organisation (usually non-profit) with members.
• Attraction: A venue or national site which is of interest to be viewed or visited by tourists.
• Communications: A business offering communications services to tourism businesses.
• Destination Marketing Organisation: A non-profit marketing body
• Technology: A company offering technology-related services to tourism enterprises – e.g.: website development, software, etc.
• Insurance: An insurance company whose core business is insurance pertinent to tourism.
  Legal: A company offering legal assistance for tourism-related issues.
• Marketing Company: A company that markets for-profit tourism businesses.
• Medical Assistance: A business offering medical assistance to tourism enterprises.
• Publishing: A business offering publishing services to tourism enterprises.
• Restaurant: An establishment with a designated eating area, that may offer a specific type of cuisine and beverages.
• Retail Attraction: A shop or shopping complex.
• Security: A company offering security services to tourism enterprises.
• Tourism Assistance: A body offering assistance such as funding or training to tourism enterprises or students.
• Training Body/Edu -Tourism/Language Schools: A company whose core business is training directed and pertinent to tourism.
• Vehicle & Spares Manufacturer/Supplier: A company whose core business is vehicle manufacturing, sales or parts supplier.
• Other: Any other business offering a service in the tourism industry.

Business Tourism
(Meetings, Incentives, Conferences and Events/Exhibitions)

• Conference Venue: A venue specifically adapted to meet the requirements of groups of people convening for a meeting or function.
• Conferencing / Events Organiser: A business that arranges an entire conference including speakers, venue, accommodation, etc.
• Destination Management Company: A business that manages a whole destination for a group related to a conference / event.
• Exhibition Centre: A venue specifically designed or adapted to meet the requirements of exhibition or events organisers.
• Exhibition Organiser: A business focusing on organising exhibitions.
• Incentives Company: A local service organisation that provides consulting services, creative events and exemplary management of logistics based on an in-depth knowledge of the destination and the needs of the incentive and motivation market.
• Staging and Productions: A business focusing on organising productions.

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