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Submit comments on tourism amendment draft bill

Minister of Tourism, Derek Hanekom has invited tourism stakeholders and the public to comment on the recently published Tourism Amendment Draft Bill. The publishing of the Tourism Amendment Draft Bill allows for tourism stakeholders and citizens to participate in the drafting of tourism legislation.

The Tourism Act, 2014 remains the legislative framework for the management and growth of tourism. It aims for the development and promotion of sustainable tourism for the benefit of the country and the enjoyment of its citizens and visitors. In addition, it provides for marketing of the country as a tourist destination and the promotion of quality products and services.

The purpose of the Tourism Amendment Draft Bill is to amend the Tourism Act, 2014 so as:

• To provide for the alignment of the governance of the South African Tourism Board,

• To provide for the implementation of the grading system of South African Tourism;

• To provide for the competence requirements of tourists guides; and

• To provide for the determination on the threshold for short-term dwelling rentals.

The Department of Tourism encourages all interested parties to send their comments to the following address:

The Director General, Department of Tourism, Private Bag X424, Pretoria, 0001
Attention: Ms M.M. Setwaba
By hand: Ground Floor (Reception), Tourism House, 17 Trevenna Street, Sunnyside

A wrap of WTM Africa 2019

World Travel Market (WTM) Africa 2019 opened on 10 April with thousands of travel professionals visiting from across the globe to attend the leading event for the travel industry in Africa.

It is estimated that nearly 5880 travel industry professionals attend Africa’s leading and only business to business (B2B) exhibition for inbound and outbound Africa travel and tourism markets.
Cape Town’s MAYCO member for economic opportunities and asset management, Alderman James Vos was quoted by IOL saying that, “Statistics have revealed that a phenomenal $410-million (R5.7 billion) was generated over the three days of business on site last year and all indications are that the potential for this year’s show is even more promising”.
The economic spin-offs from events generate a ripple effect of job creation during and after events. Additionally, the increased visitor spend hold enormous benefits for Cape Town.

The final day of WTM Africa 2019 focused on digital trends and technology in tourism. The Travel Forward with E-Tourism Africa Seminar was facilitated by E-Tourism Frontiers Digital business leader Mavin Waganda.

Launched in London in November 2018, Travel Forward focusses on future-proofing travel businesses in the digital age, helping ensure relevance and improving revenue-generating opportunities.

During Waganda’s opening presentation, he discussed ways to cut through digital messaging clutter, citing the example of consumers’ increasing role in influencing the quality of content they consume and an inclination towards working with micro-influencers, because of the way they attract genuine engagement.

Deputy Director General: Economic Operations, Western Cape Government, Rashid Toefy, moderated a panel discussion at the inaugural African Tourism Investment Summit on public-private partnerships in tourism infrastructure development, featuring AfriCatalysts CEO Dumi Jere; Chairman & Founder of Mantis Group, Adrian Gardner; National Basketball Association Africa Vice-President & MD Amadou Fall and SANParks CEO Fundisile Mketeni.

Decorex Cape Town 2019

Running over five days at the Cape Town International Convention Centre, you’ll see the finest concepts and products from a collection of expertly curated designers and manufacturers.

The African continent is positioning itself as a global style icon, fusing the influences of international trend-makers with the unique colour and vibrancy that characterises its people and cultures. The impact of this colourful continent on the 2019 lifestyle trends will be brought home through the features and products showcasing at Africa’s biggest décor and design exhibition – Decorex SA. Consisting of Decorex Durban, Decorex Cape Town and Decorex Joburg, this year’s much-anticipated theme ‘Designing for Africa – feels like home’ encapsulates the re-birth of the African style powerhouse.

For more information, click here.

Bidvest Bank: Bidvest Merchant Services

Bidvest Bank remains a proud partner and sponsor to the SATSA organisation.
In this instance, SATSA would like to again re-iterate and present our members with an overview of the benefits that you will enjoy in partnering with not only the Bank but specifically the Merchant/Acquiring team (BMS).

Bidvest Merchant Services offers existing and potentially new merchants a world-class Point-of-Sale (POS) and e-Commerce payment solution that facilitates fast, secure and reliable transaction processing, in order to successfully run cashless business operations.

Through the range of smart screen mobile and portable (POS) devices, seamless e-Commerce portals, local and foreign debit and credit cards are accepted for payment via Visa, MasterCard, American Express and Diners Club associations.

Acquiring benefits for your organisation will include:

• Portable dual SIM devices for guaranteed connectivity
• e-Commerce solutions via our choice in internet payment gateways (DPO PayGate & IPG)
• Split funding capabilities
• Free online account management tool (RAM), that ensures access to real-time transaction data, settlement batches and reporting.

One of the many SATSA membership/BMS success stories, which carries complete testimony of the proud relationship, stems from Vernon Wait of Pembury Tours & Lalibela Game Reserve. Established in 1996, Pembury Tours, part of the Travel Smart Crew Group, emerged as one of the leading tour operators in Southern & Eastern Africa and esteemed member of the SATSA organisation for many years.

BMS approached Vernon Wait sometime early 2017 and offered him the benefits of ‘switching’ his Acquiring/Merchant business to Bidvest, to which initiative he agreed to and joined the BMS team in July 2017.

SATIB: Ranger Patrol Trail Run Series

Amidst the chaos of our fast-paced lives there exists a need for grounded, authentic experiences where genuine people band together to make a difference. SATIB, in conjunction with GRAA and Project Rhino, provides a platform for corporate individuals to experience part of a solution to one of Africa’s wicked problems, rhino poaching.

Through a joint venture with private landowners, corporates, NGOS and conservationists, SATIB present the #rangerprotect patrol run series. This unique event sees the sport of trail running introduced to the world of adventure through real-time anti-poaching patrols.

Hosted by Manyoni Private Game Reserve, you will get 3 days of experiences you will never forget.

3 Patrol Runs: Day 1: 5km, Day 2: 15km, Day 3: 15km

1 Rhino De-horning: This is something that 99% of the population will never get to experience.


To make your mark, Email:

For more information click here

In Discussion: SATSA CEO David Frost and Minister of Tourism, Derek Hanekom at WTM

“Working with people in the industry to work through problems together was a very good thing” Tourism Minister Derek Hanekom.

SATSA ceo David Frost, recently interviewed the Minister at WTM on his tenure in tourism.

Watch the full clip here.

SATSA Animal Interaction Research Statement

As you are aware by now, some great conversation, debate and research are currently in process with regard to the way forward for Animal Interaction in South Africa. However, while we continue to research and decide on the best way forward, we would like to urge our members to retain a copy of and send the following statement out, should they receive any direct feedback or comment on Animal Interaction on the current research being conducted or on the activities offered by members or suppliers.

The voice against tourism experiences that include animal interactions has grown louder and louder and this has impacted on how South Africa is being perceived as a tourism destination.

As the leading inbound tourism association, the Southern African Tourism Services Association (SATSA) has been tasked by its members to develop guidelines for animal interactions in tourism. Animal Interaction research is thus member mandated, board approved and being run in partnership with South African Tourism.

The aim of the research is to consult with the wider tourism sector, not just SATSA members, to develop a long-term vision of where the South African industry would like to be with regard to animal interactions in tourism. Development of the guidelines is a phased process and, at present, SATSA has completed its national public consultation workshops in all provinces and is gathering extensive desktop research.

The information acquired from the consultation process along with further research (including analysis of legislation and regulations, consultation with key organisations, market and trends assessments among others) will be used to develop draft guidelines which will be shared for public comment prior to finalisation.

SATSA’s aim is for a fair and comprehensive process that is cognisant of all the complexities involved in the tourism industry. Although SATSA has taken on this endeavour, it is acting as an impartial arbiter that is seeking an ethics-based solution by the tourism industry, for the tourism industry.

As a member of SATSA, Company Name, is committed to this process and will support the guidelines once published.

SATSA at Indaba 2019: Market your business and/or be part of our 50th birthday prep

Through our partnership with South African Tourism, SATSA has been offered a visitor information stand at Africa’s Travel Indaba 2019.

We are excited to be part of the event and look forward to catching up with members at stand ICC 408.

We would like to promote as many SATSA members as possible during the show. If you are attending, please send your Company Name and Stand Number to Shanaaz Taliep on and we will include you on our list.

To expand your marketing reach, we offer our members the opportunity to showcase their brochures on our stand at a cost of R575 (including VAT) for 100 brochures. Should you be interested in taking up this opportunity, please contact Shanaaz as soon as possible. Please note that you will need to courier your brochures to Durban by latest 30 April 2019. We have limited space, and this will be on a first-come-first-served basis.

Lastly, in preparation for the SATSA Conference and our 50th birthday celebrations, we will be conducting video interviews with SATSA members during Indaba. These interviews will be in the format of 50th birthday messages, sharing your SATSA stories and looking ahead. We would be grateful to any of our members who would be willing to be recorded. Book your short spot by emailing Natalia Rosa at


We are a tour operator that wants to bring a different flair to the industry.

With one and multi-day tours on our menu, you will be spoilt for choice and thoroughly satisfied.

We love to show off parts of South Africa that have not had great exposure and are just pure gems!

Our first area is the Cape West Coast, which we have a vast knowledge of and is full of pockets of authentic and adventure-packed experiences. The second is the Wild Coast. This region has a deep-rooted history in relation to our country and like the rest of South Africa, it is bound to capture you with that history, cultural richness and the people!

No “typical” tourist destinations to be found here!

Bay Language Institute

Bay Language Institute is a family-run school in Port Elizabeth, South Africa. The school offers a variety of English courses, from General English to preparation for internationally-recognized exams such as IELTS, TOEFL or the Cambridge FCE and CAE. With our small classes (maximum eight students, average class size five students) we offer personal attention and plenty of participation in classroom activities.

Special rates apply for long-term students, and a range of activities, including golf, diving and surfing, are available. Our area includes some of the best malaria-free wildlife territory in South Africa, making us a great destination for language students wishing to view stunning African wildlife, ranging from whales to elephants. BLI also offers an excellent TEFL teacher training course five times per year, and specialises in Aviation English for pilots and ATCs.