Experienced Travel Agent

I have studied travel and tourism at Boston city campus and business college, for 3 years. I have done Amadeus , international fares and Ticketing , BSP at school and many more.

I have worked at a call centre before using Amadeus to make bookings for airline specifically SAA and it's Star alliance partners,and code share flights.

I am willing to learn and gain on job experience.

Last Resume Update March 13, 2018
Address Johannesburg, South Africa
Phone Number 0735678403


Boston City Campus and Business College
Travel and Tourism
Feb 2014 - Nov 2017


Merchants SA
Call centre agent
Jan 2016 - Jun 2017
Make new reservations for domestic regional and international flight.
Make changes to existing bookings for domestic regional and international bookings.
Send confirmation email
Manually calculate domestic fares
Send bookings to international desk to advice change fee if I am unable to get it from system.
Advice fares for flight ticket for new or existing bookings.
Assist passengers with their queries.
Transfer calls to relevent department.
Assist passengers with check in and invoice
Assist passengers with special needs for example elderly people,young passengers, request wheelchair and assist with unaccompanied minor

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