Professional Travel Consultant

I am a graduated student with National Diploma in Travel and Tourism Management from Tshwane University of Technology, Have Galileo, fares and Ticketing, Quick Travel, Summit and Project Management Certificates. Computer skills that I have are Fidelio,Amadeurs,Operah,Ms projects ,word and excel.

Mavis Gafane has worked with Carousel Hotel under Sun international Casino as a Receptionist/Reservationist, Are Tsamayeng Travel and Tour operator as a Tour Guider/Reservationist and JRACCE(PTY)LTD as a Project manager in a civil Engineering Company.

Currently I need to find job in the Tourism Industry as I am qualified in the field and am passionate to work as a travel consultant My heart is in Tourism I need to see myself exercuting,monitoring and managing Tourism projects,in  order to take Tourism to higher level in south Africa and Internationally.

Last Resume Update November 14, 2017
Address Pretoria, South Africa
Phone Number 0787911467


Tshwane university of Technology
Feb 2001 - Current
I am a Graduated student with National Diploma in Travel and Tourism Management,have Galileo,Fares and Ticketing,Quick Travel,Summit and Project Management Certificates.


Are Tsamayeng Travel and Tour Operator cc
Travel Consultant/reservationist
Jan 2007 - Current
Work Experience No.1
Company : Carousel Hotel & Entertainment Casino
Position Held : Receptionist/Reservationist Trainee
Duration : Six Months
Duties performed:
Making hotel reservations, Register guests on the system.
Welcome guest on arrival, check them in on the system and help them to complete guest registration forms manually.
Check them out on departure.
Monitor Housekeeping and Allocate room
Arrange special requests if applicable.
Answer busy telephone calls, and Switch board
Performing general administration work
Redeem points at MVG desks when client pay by using their MVG Cards.
Liaise with other Sun international hotels to confirm if clients have required points to spend for accommodation payments.
Working as a Cashier of the shift, accepting all forms of payments.
Crèche Attendant
Duties performed:
Welcome clients on arrival
Register their kids on the system
Take care and monitor kids when their parents are at the Casino.
Ensure that they are safe.
Reason for leaving: Contract Finished
Work Experience No.2
Company : Aretsamayeng Travel and Tour cc
Position Held : Tour Guider
Duration : 3 Year.
Type of contract: Volunteer.
Duties Performed:
Marketing Company services
Make Itineraries
Ensure that the Transport arrive at the place of departure on time.
Ensure that all clients are available before departure and count them confirming with a registered list.
Inform the clients of the stop over and the destination place
Ensure passenger comfort
Pre departure, we help them carry their bags and take them to their seat.
During the tour, we serve them with beverages and food.
Provide them with Magazines or news-papers.
Performs administration duties, recording and confirm available tourists
Attend tour meetings to get information about the tour and destination place.
Attending to their requests during the tour.
Ensure passenger safety, we provide safety demonstration showing our clients safety directions for in case of an emergency. Securing the bus doors and making sure those emergency equipments exists and function well. Secure all loose items n the bus, Check on passenger for correct observation of safety procedures to prevent hazards on the tour. Should any person engage in an unsafe behavior during the tour, we respond by informing passengers of infraction and enforcing safety procedures if necessary.
Work Experience No.3
Company Name: JRACCE (PTY) LTD
Position held : Project Coordinator for two years
Promoted to : Project Manager for two years
Duration : Four years
Duties performed:
Marketing for the company- Arrange business presentation meetings and attend them.
Tender- attends tender briefing sessions and buys documents
-Prepare tender methodology, arranging required documents for submission and complete it, Initiate projects- Attend projects meeting with client, compile the statement of requirements, analyses what the client need and confirm it is relevant to company services
After contract award:
Plan projects and assign responsibilities to the team
Estimate the starting and finishing of the project and create the bar chart.
Organize resources required, equipments and human resources if extra is required.
Monitor projects during executions stage.
Monitor progress project with the team and also on site, by liaising with the client.
Ensure that project are documented properly, including none conformance reports and we have all relevant information required to produce the final deliverable.
Present project progress report to managers.
Close out project on completion of an issue the completion certificate to client.

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