Daily Archives: March 12, 2019

Moving forward with the SATSA/SAYTC merger

As you would know from previous communications, the merger between SATSA and SAYTC (South African Youth Travel Confederation) was approved last year and the process is now in full swing.

The addition of members from SAYTC has brought SATSA’s membership numbers to over 1 200, adding gravitas to and more responsibility for SATSA. It also expands the SATSA footprint, incorporating even more diverse tourism products.

During the SATSA Board meeting of November 2018, the establishment of the SATSA/SAYTC Youth Chapter was approved and the SAYTC Chairperson, Gavin Eyre, was appointed to the SATSA Board. The newly formed Youth Chapter will retain SAYTC’s unique identity and through its Chair, the voice of youth tourism will be represented at national level.

SATSA has also appointed Shanaaz Taliep as the SATSA/SAYTC Youth Chapter National Coordinator.

Meet Shanaaz:

Meet Shanaaz:

With a successful career spanning over 16 years in tourism, financial services and economic development, Shanaaz bring a wealth of experience, passion and a network of existing relationships.

Her skills include planning, budgeting, relationship management, marketing, report writing, events and exhibitions. Shanaaz’s most valued skill is undoubtedly relationship building and connecting people. She successfully built and maintained working relationships ranging from national, provincial and local government to large and small private sector companies, international organisations and media.

She is described as someone with a can-do attitude and believes in life-long learning. She is also known for her ability to work within diverse teams and my attention to detail.

Shanaaz is an adventurous person who loves the outdoors and she joins the SATSA family with a husband and 4 kids and ultimately she is your “Go 2 Girl”.

Should you have any questions or suggestions regarding the SATSA/SAYTC Youth Chapter, please contact Shanaaz on 065 875 0463 or Youth@satsa.co.za

Industry Announcements - Cableway closure, Timbavati Conservation Levy & Western Cape Leisure Events Calendar 2019

Table Mountain Aerial Cableway

Please note that the Cableway will be closed for annual maintenance from Monday 8 July to Sunday 18 August 2019.

They will reopen, weather permitting, on Monday 19 August 2019.

You are welcome to contact Collette Van Aswegen on Collette@tablemountain.net for more information.

Timbavati Private Nature Reserve Conservation Levy 2020

From 1 January 2020 to 31 December 2020 the Timbavati Private Nature Reserve levy for tourism will be as follows:

• Fully Catered Lodges – R400 per person per night (Adults)
• Fully Catered Lodges – R200 per person per night (Children)
• Self-Catering Camps – R100 per person per night (Adults and Children)
The conservation levy as quoted is VAT Inclusive.

Feel free to contact Krystle at office@timbavati.co.za for more information.

Cape Town and Western Cape Leisure Events Calendar 2019

Cape Town and Western Cape published their annual Leisure Events Calendar for 2019 – please click here to download.

TIP approved shows – apply for funding

The Tourism Incentive Programme (TIP) aims to stimulate tourism development that is sustainable, inclusive and improves the competitiveness of our destination and the entire tourism sector.

Through its International Market Access Support Programme, it broadens and facilitates access to specific tourism export markets to stimulate enterprise growth and expansion. This reduces the cost burden on small and medium-sized inbound tourism enterprises when participating in international marketing platforms in line with the market focus of South African Tourism.

Successful applicants will be partially reimbursed for some of the costs incurred by participating in identified exhibitions or roadshows. While the specific form of assistance may vary for each trade engagement supported, reimbursement of costs such as airfare, accommodation and exhibition fees will typically be considered at capped amounts.

The preliminary list of International Marketing platforms for the 2019/2020 financial year can be accessed here.

For more information on TIP and its guidelines please visit https://www.tourism.gov.za/CurrentProjects/TIP/Pages/Tourism-Incentive-Programme.aspx.

SATSA member invited by UNWTO NEPAD to promote African tourism innovation

Five African tourism start-ups were given the opportunity to share and pitch their business ideas and funding needs to African and European Tourism ministers, academics and investors through the joint UNWTO (United Nations World Tourism Organization) – NEPAD Tourism Tech Adventures initiative.

The presentations were made as part of the 10th anniversary of INVESTOUR; the event dedicated to promoting African tourism and businesses yearly at FITUR in Madrid, Spain. The five; Khwela Youth Tourism Stars (South Africa), Phenomenon Technologies (Zimbabwe), Run Africa (Ethiopia), Lives (Senegal) and Roundbob (Uganda) made the final shortlist out of over 3 000 applications that were received from all over the world.

In an attempt to further spur the growth of technology and innovation, UNWTO Africa and NEPAD launched the UNWTO/NEPAD Tourism Tech Adventure to encourage the development of technology and innovation in the tourism sector in Africa. The UNWTO/NEPAD Tourism Tech Adventure aims to provide a platform for African youth entrepreneurs to nurture their innovative ideas and utilize technology in further developing the tourism sector in Africa.

Khwela Youth Tourism Stars (www.khwela.org.za) represented by Kim Whitaker from Once Youth Hotels South Africa, was one of the five startups which received sponsorship to learn and pitch their startups to the world’s tourism leaders, investors, corporates, academia and supporting business partners during INVESTOUR.


Interview with SATSA member, Kim Whitaker. Kim is the co-founder of Once Youth Hotels, and co-founder of Khwela Tourism Youth Stars – South Africa.

We founded Khwela in 2017 to close the gap between the high youth unemployment (around 60% in South Africa) and youth tourism operators (for example backpackers’ hostels, adventure tour operators etc) who struggled to find staff to work in their tourism businesses. Khwela means “to climb” in isiXhosa and is an innovative tourism skills program that teaches unemployed young women how to “climb” to success and get a job in the youth tourism industry. Through online learning, mentorship, an experiential road trip through South Africa and a six-month learnership, we bring these two parties together and empower young unemployed women to work in the industry while appreciating and experiencing the beauty of South Africa and the opportunities the Youth tourism industry offers. We hope to find further connections and grant funding through the Investour pitch, so we can create our own customized online curriculum, roll out the program into rural a areas and create better digital infrastructure for our learners.

“One of the highlights was the mentorship and training we received at the UNWTO headquarters the day before the pitch event, as well as meeting the other four innovative entrepreneurs. I encourage tourism start-ups to apply for this initiative in future.” Said Whitaker.

For more information on how you can get involved, or more information on the Khwela program, please reach out to Kim directly: info@khwela.org.za; www.khwela.org.za or linkedin: https://www.linkedin.com/in/kim-whitaker-23369610/

For more information on the program: http://voyagesafriq.com/2019/01/31/unwto-nepad-maiden-tourism-tech-adventures-create-business-linkages-for-african-start-ups-at-fitur/


Marketing your business at WTM Africa 2019

We are excited to be part of WTM Africa 2019 and is looking forward to showcasing 16 members on the SATSA pavilion. This year we will also be hosting activations on the pavilion with our new SAYTC member, Wine Flies. Join us on stand V01 for wine and biltong tasting and chocolate pairing.

We would like to expand this marketing reach by offering members the opportunity to showcase their brochures on the SATSA pavilion at a cost of R575 (including VAT) for 100 brochures. Should you be interested in taking up this opportunity, please contact Shanaaz Taliep on Youth@satsa.co.za on or before 28 March 2019. Please note that you will need to courier your brochures to Cape Town by latest 5 April 2019. We have limited space, and this will be on a first come first served basis.

We would also like to promote any other SATSA members attending WTM as exhibitors. If you are attending, please send your Company Name and Stand Number to Shanaaz on Youth@satsa.co.za.

SATSA AGM - Record date and other important membership dates

SATSA will host its National AGM (Annual General Meeting) on the 11th of July 2019 at Wild Coast Sun. The AGM will be hosted in conjunction with the SATSA Conference and we are excited to celebrate our 50th AGM with you.

All Chapters will be required to host their AGMs prior to this. Once dates and venues have been confirmed members will receive invitations to their Chapter AGMs.

As per SATSA’s MOI (Memorandum of Incorporation), it is the duty of the Board of Directors to set the Record date for the organisation each year. Record date means the date established under section 59 of the Companies Act on which SATSA determines the identity of its Members and their voting rights.

During SATSA’s Board meeting in February 2019, the Record date was set as 31 March 2019. This means that any member who has not completed their annual online review (with supporting documents) and paid their SATSA 2019 membership fee, will not be able to vote at Chapter or National AGM.

We urge members to complete the annual review process ASAP. With SATSA being the mark of credibility in inbound tourism, it is critical for members to have completed their annual reviews to allow SATSA to fully endorse them.

Our Member Relationship Consultants are currently resending review notices to all members who have not responded. You are welcome to contact the SATSA office (reception@satsa.co.za) if you have not received your notice.

The SATSA Board further approved the following dates for non-complaint members:
• 1 July 2019 – Suspension of non-complaint members
• 1 August 2019 – Termination of non-compliant members

Please also note that member compliance statuses will be published on the SATSA website from April 2019.

NPTR Operating License update (B-BBEE requirements)

Through the TBCSA, SATSA has continued to put pressure on NPTR with regards to the backlog and requirements for Operating Licenses. We are glad to report some progress on these matters:

The requirement for B-BBEE Certification

Confusion around B-BBEE Certification for NPTR applications have been clarified. This follows an industry meeting with Director Generals of Tourism and Transport in December 2018 and a subsequent meeting between the Director General of Transport and the NPTR Board in January 2019.

Communication from NPTR seemed to indicate that a compliant B-BBEEE certificate is required for anyone applying for an Operating License. We have received feedback in writing explaining the requirements as follows:

• Exempt Micro Enterprises (EME) – businesses with under R10 million annual turnover (based on the generic codes) – can submit either their B-BBEE Certificate (if they have been verified), or a sworn affidavit (please download affidavit here)
• Qualifying and large businesses, where turnover is above the R 10 million thresholds, can submit their B-BBEE Certificate (regardless of level), or an affidavit stating that they do not have a B-BBEE certificate and how they plan to comply with the requirement in the future

Assistance with applications and tracking

Members who are starting new applications can access full application details, forms and checklists, from the SATSA website – http://www.satsa.com/nptr-operating-licence/.

Operators who would like SATSA to track their applications are reminded to send us the relevant application details (Company/Applicant Name, Company Registration/Applicant ID, Type of Application, # of Vehicles, date of submission to NPTR, Application/Reference Number, Contact Person’s details, the current status of application).

Industry meeting with NPTR Board

SATSA has been advised that the NPTR Board plans to meet directly with wheels operators. This will be an excellent opportunity for the industry to give direct feedback on the challenges and stumbling blocks that have been put in place. As soon as details of the workshops are available we will share with our members.

Guide to South African immigration regulations

After over three years of tireless lobbying by SATSA and industry partners, Cabinet introduced amendments to regulations applying to foreign minors travelling to South Africa in November 2018.

However, the re-hashing of South Africa’s immigration regulations which was supposed to provide ‘clarity’ on the requirements for foreign minors to gain entry to the country has done nothing to help the destination market itself as a family-friendly destination.

It has simply provided a muddied message to overseas tourism partners and travelling consumers and has only served to sow further confusion among local industry stakeholders.

If the government truly wants to see the tourism sector deliver the numbers and associated economic growth and jobs, it needs to intervene and scrap these regulations outright so that the industry can support attempts to stimulate the economy.

While the South African tourism industry will continue to seek consultation and resolve with the government on this matter, SATSA has in the interim created this guide to address your most pressing questions.


Q: What are the changes in reference to foreign minors travelling to South Africa

A: The changes implemented by the South African government on 1 December 2018 are as follows:

For minors travelling to or from South Africa from visa exempt countries:

• Copies of original documents are sufficient and need not be certified
• Consent/authorisation is simply in the form of a letter and need not be notarised or be an affidavit
• Children travelling with both parents need no extra documentation, however, if there is a situation where the surname is different, carrying proof of parental relationship is advised (please refer to the section below on ‘What to expect at airports)
• In the event of a minor not travelling with both parents, but travelling with an adult, other documentation may be requested, and it is strongly advised that such documentation be carried, being a birth certificate and other supporting documents such as a letter of consent, court orders or death certificate(s) as appropriate. A period of 24 hours is provided to acquire such documents on arrival if they are requested and are not in the traveller’s possession
• In the event of a minor travelling alone, additional documentation must be carried
• A birth certificate (copy) to satisfy the immigration processes should contain details of the parent(s)

For minors travelling to or from South Africa from visa required countries:

• The requirements for children travelling with only one parent or another adult from visa-requiring countries have been retained. This means that they have to produce the documentation on the application for a visa, and a copy of a birth certificate will be required when applying for any child visa
• Should the adult(s) travelling with a child on a visa change from what was stated on the visa application due to unavoidable short-term circumstances, the travelling adult(s) are also advised to carry the same documentation as above (for visa-exempt travellers)

Q: What can be expected at airports?

A: The Department of Home Affairs issued an advisory on its website that contradicts the relaxation of the regulations governing children travelling to SA.

The Amendment to the Immigration Act was gazetted on 30 November and removes the requirement for children travelling with both parents on a foreign passport to carry a birth certificate when they travel.

The following day the Department issued an Advisory on its website stating the opposite.

Airlines’ check-in staff around the world have been advised to follow this advisory and not the redrafted regulations that were gazetted on November 30.

Iata, which uses its Timatic system to advise check-in staff of its member airlines on what travel documentation travellers need before boarding a flight to SA, confirmed that it had been advised by SA Government sources to use the advisory of the DHA website which states:

“3.1. Where both parents are travelling accompanied by one or more of their children, such children have to produce valid passports and a Birth Certificate (BC) for each child travelling.”

Thus, airlines around the world are compelled to continue to deny boarding to children without birth certificates.

Q: Procedures and documents required when only one parent is travelling with a minor

A: According to the DHA the following documents are required when only one parent is travelling with a minor child or children:

1. Parental Consent Letter

A parental consent letter must accompany a Birth Certificate when any parent is not travelling with his or her child. The consent letter must not be older than 6 months when presented.

The suggested format of the Parental Consent letter is available here

As an additional measure, this document should be verified (stamped and signed) by the police or other institution, authorised to do so.

2. Birth Certificate

In South Africa, a Birth Certificate (BC) is an extract from the Birth Register containing the particulars of a child and those of his or her parent or parents. BCs are official documents issued by the Department of Home Affairs in terms of the Births and Deaths Registration Act, 1992 (Act No. 51 of 1992). All birth certificates containing the details of a child as well as the parents of the child shall be accepted for the purposes of these requirements as BCs, regardless of the country of issue.

In the case of countries that do not issue BCs, an ‘equivalent document’ containing the particulars of the child and his or her parent or parents, issued by the competent authority of that country, or an embassy of that country may be used instead of a BC. A suggested format for such an Equivalent Document is available here

Again, this document should be verified by an authorised institution or person.

3.Dispensation in lieu of the parental consent

Where any parent/s recorded in a BC, or equivalent document, are unable to consent to the travel by a child due to recent death, or mental or physical disability, persons acting on behalf of the child/children may apply for a special dispensation in lieu of the parental consent letter by directing a request and full motivation, together with all supporting documents (example, treating medical practitioners certificate), to the Office of the Director-General of Home Affairs, at the following e-mail address: consent@dha.gov.za

Keep in mind that this dispensation only applies to incapacity and does not apply where a parent is either unwilling to consent or unable to be located due to separation or divorce. Where a parent refuses to give consent, a court order in terms of section 18(5) of the Children’s Act, 2005 (Act No. 38 of 2005), may be presented in lieu of such parental consent.

Refer to www.dha.gov.za for full details.