Daily Archives: June 4, 2018

Invitation: Sustainability Week 2018

You are cordially invited to the Sustainability Week 2018 Responsible Tourism Dialogue, in association with the Sustainable Tourism Partnership Programme and hosted by the City of Tshwane.

Date: 7 June 2018
Time: 09h00-15h30
Venue: CSIR International Convention Centre (Ruby conference room)

Please note that seating is limited and will be allocated on a first-come, first-served basis – so don’t miss out, register now! To register to attend, click here
For more information, click here

NPTR Application Guide

As most of you might be aware, before you transport passengers for gain, you need to have an Operating Licence issued by the National Public Transport Regulator (NPTR).

SATSA’s work with NPTR is two-fold. We try to assist on the application side through providing information, guidance and application due diligence to members and we also have a tracking list of all delayed applications. This is done through a very fragile relationship with NPTR and unfortunately feedback is never as fast as we hope. From an industry point we are actively lobbying at the highest level as systemic changes are required to sort out this dilemma.

The NPTR application assistance work is done over and above our normal daily functions and it is important that members do not see this as outsourcing applications – it is and remain assistance and guidance only.

To ease the process we have tried to summarise the types of applications you can make and to provide clarity on which forms should be completed and which checklist should be adhered to. Please note that this can change at any stage and without any prior notice to SATSA.

Steps to follow:
1) Identify which application you should be making from the below list as well as the relating form and checklist
2) Download the required checklist and application forms, print and complete
3) Read through the checklist thoroughly and ensure that you supply all the required supporting documentation against the correct checklist
4) All copies (documents) must be certified by commissioner of oath not older than 3 months
5) Send your completed and full application to Tintswalo on tintswalo@satsa.co.za for verification
6) If all documents are in order, a SATSA endorsement letter will be issued to members
7) You will then submit your application to NPTR using one of the below channels:
• Email: nptr@dot.gov.za you are welcome to cc Tintswalo
• Fax: 012 309 3602
• Post: Department of Transport, Private Bag X 193, Pretoria, 0001, attention: NPTR Helpdesk
8) When you receive your application number, please inform Tintswalo and she will add your details to the NPTR Tracking database to assist SATSA to track your application
9) The processing of an application takes 60 working days according to the NPTR but we have many cases where it has taken 12 months and even longer. During this period, you may be requested to submit additional documentation, and/or, be invited to a meeting with board members in Pretoria (NPTR Office) during the decision-making process
10) The application will also be advertised in the Government Gazette for a period of 21 days
11) Once a decision has been made regarding your application you will receive a letter stating whether the application has been approved or declined along with supporting information

Click here to download and view the table guidelines

NPTR Contact details:
Physical Address: Department of Transport, 159 Forum Building, Cnr Strubben & Bosman Street, Pretoria, 0001
Email: NPTR@dot.gov.za
Fax: 012 309 3602
Post: Department of Transport, Private Bag X193, Pretoria, 0001, Attention: NPTR Helpdesk

NPTR Banking details:
The applicants must make use of the following Bank account
ABSA Vermeulen Street
Branch code: 632005
Account Number: 4053620095
Reference number: “NPTR” personal ID Number or Company registration

Should you have any queries, or require assistance to complete the application, Tintswalo Mashale may be contacted on 011 886 9996 or tintswalo@satsa.co.za

SATSA 2018 Conference: Interactive programme, pre/post tours, and much more

We’re happy to let you know that we have finalised our Conference Programme. You can view an updated version of the programme here

SATSA CEO David Frost, recently sat down with Kerry Hayes from Tourism Update to discuss the ins and outs of the Conference. As is tradition, the conference follows a very relaxed and interactive format. It gives delegates the opportunity to learn from some of our experienced colleagues sitting on the panel discussions, and then share a drink with them later in the evening at our entertaining networking events. We’re happy to welcome Tourism Update as our official media partner for the conference. To listen to the podcast of the interview, please click here

We have some other exciting news! Nelson Mandela Bay Tourism (NMBT) have partnered with SATSA to provide an opportunity for all conference delegates to immerse themselves in the rich offerings available in the Eastern Cape province. This partnership will offer a Nelson Mandela Bay (NMB) SATSA Pass to all conference delegates to take advantage of free or highly discounted activities in the province both pre and post the conference.

The NMB SATSA Pass provides you with free admission or highly discounted rates to a variety of attractions, activities and tours. This includes museums, game reserves, scuba diving, art galleries, sightseeing tours, adventure activities and many more. It also entitles you to some great discounts in selected stores for shopping, activities, entertainment and more.

The pass will be provided electronically to all conference delegates. Most of the activities will only be valid on the 23rd of July 2018 but there are a few excursions that are available for longer – these are indicated on the guide.

To view the exciting activities and tours on offer, please click here .  Be sure to plan your travel accordingly and use this and discover all the excitement that Nelson Mandela Bay and the Province has to offer.

Book your space now and don’t miss out. This year’s conference promises to provide you with practical implementations that will help grow your business. Click here to register your attendance

SATSA Annual Review – Thank you

Firstly, a big thank you to all members who have completed their annual SATSA review, and secondly to all those who have responded to our communication regarding outstanding items.

As you will understand, with SATSA being the mark of credibility, it is vitally important for us to have all members vetted annually. Credibility is something that we publicise extensively both locally and internationally.

As a reminder, only members in good standing receive their SATSA Certificate, have access to SATSA benefits and are able to vote at Chapter and National AGM’s.

To be a member in good standing the following is required:
• Annual membership fee paid
• Annual review process completed, which incorporates:
– Updating membership details online together with electronic signature
– Submitting financial, insurance and other compliance (as required)

In line with our new SATSA Memorandum of Incorporation, the record date for voting at the National AGM, as set by the SATSA Chairperson, is 1 July 2018. Should payment and annual review not be completed by this date the member will not be able to vote.

We look forward to having this process finalised very soon with a full database of members in good standing.

LISTEN: SATSA CEO, David Frost on Radio 702

On 22 May, the Money Show’s Bruce Whitfield interviewed David Frost for his weekly “The Science Of” feature.

During his interview, David touched on visa regulations, visitor numbers, having Minister Derek Hanekom back in the saddle and how competitive the tourism industry really is. To listen to the full audio of the interview, click here .

Chapter AGM Calendar

Here’s a quick update on the Chapter AGMs taking place this month.

Western Cape AGM: 12 June 2018, @ 13h00, Cape Town Ziplines, Houtbay
KwaZulu-Natal AGM: 15 June 2018, @ 13h30, Fairmont Zimbali Resort, Ballito
Limpopo AGM: 18 June 2018, @ 12h00, Hiyani Guest House, Polokwane
Mpumalanga AGM: 19 June 2018, @ 13h30, Little Pilgrims / Numbi Hotel, Hazyview
Eastern Cape AGM: 19 June 2018, @ 14h00, Summerstrand Hotel, Port Elizabeth
Garden Route AGM: 21 June 2018, @ 14h30, The Turbine Hotel, Knysna
Gauteng AGM: 22 June 2018, @ 15h00, Maslow Hotel, Johannesburg
North West AGM: New date to be announced (early July 2018)
Free State AGM: Date to be announced (early July 2018)

Please remember to add any offices in other provinces as a division or any subsidiary companies that you may have on the SATSA system (part of your annual review process). This will not only ensure that they receive regional information, but it will also enable the division/subsidiaries to vote at the respective Chapter AGMs. As per the SATSA Memorandum of incorporation, they can vote at Chapter level but only the main member will be able to vote at the National AGM (taking place in Port Elizabeth on the 25th of July 2018).

We are also extending an invitation to any members who would like to sponsor any prizes or give-aways for any of the Chapter Meetings. This could be a great way to market your product, not only in your region but across the country, to other SATSA members. Should you be able to do so, please send the details to Virginia Modau on reception@satsa.co.za

Looking forward to seeing all of our members at the chapter AGMs.

Help us compile a service provider database

At SATSA we often get requests from our members to recommend service providers to the industry, ranging from legal, financial, to general service providers who are familiar with the tourism industry and its specific requirements.

If you are able to recommend a finance specialist (bookkeeper, auditor, etc.), legal professional, IT, or any other useful service provider that you make use of, please send us their details as well as their location. All information can be emailed to Virginia Modau at reception@satsa.co.za

We will then develop a Service Provider List on the SATSA website (only for providers recommend by SATSA Members).

Exclusive discount for SATSA members

As much as Clare Neall manages Event Stuff South Africa, a SATSA Member, the other side of her business is Book Stuff South Africa – an online book store for the South African Travel and Tourism industry in partnership with Penguin Random House Struik Dorling Kindersely and other publishers.

On offer is a complete library of travel, tourism, history and nature books within South Africa and regional countries for all traveller groups. In addition, Clare has a special list of books for:
• hotels, lodges and guest houses requiring a selection of coffee table books
• welcome gifts for incoming tourists
• room drops and general gifts
• children – a fun choice of animal, bird and nature books

Book Stuff also offers the full range of the award-winning, bestselling DK Eyewitness Travel Guides for your next travel incentive group – over 200 cities and countries included. Minimum orders apply.

All prices are quoted at the recommended retail price, however, on offer to all SATSA members is a 10% discount on any book order plus free delivery anywhere in Gauteng. Clare can be contacted are clare@eventstuff.co.za or on her mobile at 076 898 0420.

WTM Africa 2018 records 18% increase in attendees

After a successful three days in the host City of Cape Town, WTM Africa is pleased to report that its pre-audited statistics show an 18% increase in visitor number compared with 2017, with over 600 companies exhibiting at this prestigious travel trade exhibition.

“We have had an overwhelming amount of positive feedback from exhibitors, buyers and attendees at this year’s WTM Africa,” explains Chardonnay Marchesi, South Africa Portfolio Director for Reed Exhibitions’ Travel, Tourism & Sports Portfolio. “We saw an increase in exhibitors, visitor numbers, media and countries represented and are eagerly awaiting the release of the audited numbers for WTM Africa 2018!”

Hosted buyers for WTM Africa 2018 represented a cross-section of over 50 different countries from across the world, with an increase in buyers from Africa in particular who are looking to grow tourism on the continent.

2018 also saw buyers from a range of new markets present, including Mexico, Greece, Romania, Spain, Argentina, Hong Kong, Zimbabwe, Senegal, Rwanda, Algeria and Ivory Coast.

There was a total of 37 African countries represented at WTM Africa across a variety of exhibitors and tourism boards says Marchesi. “We continue to strengthen our presence as the penultimate African travel trade exhibition, and the trust of these exhibitors is testament to that.”

Marchesi also reported that media attendance was up by 8% at WTM Africa 2018 when compared with the previous year, indicating a high interest for the exhibition from local and international media.

Looking to book your stand for #WTMA19? Remember that if you book before the end of July, you’ll qualify for the Early Bird discount! Visit africa.wtm.com or call +2711 549 8300 for more detail.

Spotlight on Isibindi Africa Lodges

Isibindi Africa Lodges has unique lodges situated in pristine wilderness areas of South Africa, committed to responsible, sustainable eco-tourism in partnership with local communities.

The Isibindi Zulu Lodge situated in the Anglo Zulu Battlefields celebrates the cultural heritage of the Zulu nation.

Kosi Forest Lodge is situated in an unspoilt wilderness of waterways of the iSimangaliso Wetland Park. Rhino Ridge Safari Lodge is the only private lodge in Hluhluwe iMfolozi Park. Thonga Beach Lodge is set on the pristine shores of north eastern KwaZulu-Natal.

Drawing on the best of traditional and modern architecture, the open lodges encourage you to connect with nature from a position of great comfort – be it from a soft bed of white linen, a deep bath with fragrant local products, a game viewing vehicle, a swimming pool or private deck with endless views. It is the ideal place to discover one of Africa’s last unspoilt wilderness beaches.